Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are handcrafted in the United States, specifically in our studio located in Florida. We design and assemble each piece with great care, using sustainably sourced preserved moss and natural materials. Some specialty components may be sourced globally, but every final product is crafted and quality-checked by our team to ensure exceptional design and durability.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How do I maintain a living wall, and what kind of care do the plants require to thrive in this vertical setting?
Maintaining a living wall requires a few essential practices to ensure the health and vibrancy of the plants. Firstly, consistent watering is crucial, and a drip irrigation system is commonly employed for this purpose. Specialized fertilizers designed for vertical gardens provide the necessary nutrients to support plant growth. Regular pruning and trimming help maintain the desired shape and remove any dead or decaying parts. Paying attention to the light requirements of the plants is essential, ensuring they receive adequate sunlight or artificial light as needed. Monitoring for pests and applying suitable controls is crucial for preventing infestations. Additionally, adapting care to seasonal changes, such as temperature fluctuations, is important. Consider periodic inspections by a horticulturist or landscape professional to identify and address any issues early on, ensuring the longevity and vitality of the living wall.
How do I care for a preserved moss wall?
Preserved moss walls are low-maintenance, and their vibrant appearance can be sustained with minimal effort. Avoid direct exposure to sunlight to prevent fading, and keep the wall in a low to moderate humidity environment. Dusting or gentle air blowing can be used to remove any accumulated debris. Unlike living moss, preserved moss doesn't require watering, making it a convenient choice for long-lasting greenery. With these simple care steps, clients can enjoy the aesthetic appeal of a preserved moss wall without the need for extensive maintenance.
How do I care for a preserved moss wall art piece that includes live plants, and what considerations are essential for maintaining both the preserved moss and the live plants?
In this innovative design, our moss wall art features a unique combination of preserved moss and a detachable live plant element within the frame. One section of the frame is adorned with vibrant preserved moss, requiring minimal maintenance and no watering. The brilliance of preserved moss provides lasting visual appeal. On the other hand, the live plant component is ingeniously designed to be detachable from the frame. This thoughtful feature allows for convenient maintenance outside of the frame, ensuring the live plant receives personalized care. Whether it's watering, pruning, or simply enjoying a change of scenery, the detachable live plant element adds versatility to the moss wall art, allowing enthusiasts to engage with their greenery in a dynamic and user-friendly way. This fusion of preserved moss and a detachable live plant brings together the beauty of nature and practicality, creating a stunning yet manageable piece of living art.
How realistic do artificial green walls look, and what kind of maintenance is required to keep them looking lifelike and vibrant?
Artificial green walls are designed to closely mimic the appearance of real plants, offering a lifelike and vibrant aesthetic. High-quality materials and advanced manufacturing techniques contribute to their realistic look. Maintenance is minimal compared to live plants – occasional dusting or cleaning may be required to keep them looking fresh. The absence of watering, sunlight, and pruning makes artificial green walls a low-maintenance yet visually appealing solution for adding greenery to indoor and outdoor spaces.